Accessibility

  • Accessibility Statement

This website is run by Wealden District Council.

We want as many people as possible to be able to use this website.

Using this website

For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 

We have also tried to make the website text easy to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • we do not have software available to change colours, contrast levels and fonts

What to do if you can’t access parts of this website

If you need information on this website in a different format – like accessible PDF, large print, easy read, audio recording or braille – please use our online contact us form.

We will consider your request and aim to reply within 20 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website.

If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, please contact us using our online contact us form:

Enforcement procedure

We (Wealden District Council) are responsible for enforcing the accessibility regulations.

If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

The best way to contact us is online, using our contact us form.

Our reception has audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Technical information about this website’s accessibility

Wealden District Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below:

The icon key does not allow users to use a readspeaker. 

As part of our general website update process we plan to incorporate any further outstanding accessibility improvements over the year, this includes better keyboard navigation, and improvements to audio based screen readers. When we publish new content we will make sure link text meets accessibility standards. We expect this to be completed by the end of 2021.

How we tested this website

This website was last tested on 26 October 2021 using online automated software and by our web team at Wealden District Council.

What we’re doing to improve accessibility

Accessibility is now being made part of the website development process and will ensure that future websites and content updates will align with the web accessibility guidelines. 

Since launching the website we have improved keyboard navigation and content to make it more accessible.

Lessons learned from this report are being taken forward when we next develop a website.

This statement was prepared on 7 September 2020. It was last updated on 26 October 2021.